BROKEN BOW—After 25 years, the McDonald’s in Broken Bow (123 E South E St.) has undergone a Mc-makeover. Big Mac lovers will notice a facelift to the building with a new exterior and roof. Inside the restaurant are new bathrooms, tile, kiosks, table service, mobile ordering, and “a whole new high tech experience for the customers” according to co-owner Cory Hall.
A grand re-opening celebration and ribbon cutting were held on Monday afternoon. Co-owner Greg Hall told KCNI/KBBN in April that the remodel was intended to give the McDonald’s a “more modern look.”
“It probably needed it! This is just a great community. The downtown area is great. It really spruces up the area, it looks great, we’re proud to be here in Broken Bow,” Cory Hall said.
The remodel began just after an April 1 grease fire at the restaurant in which a fryer malfunctioned during a routine filtering and cleaning. Damages caused the restaurant to be closed for a short period before reopening during the remodel. The kitchen ceiling and lighting fixtures were replaced due to smoke and heat damage.
“It’s [the remodel] all part of McDonald’s vision 2020. They call it bigger, bolder vision 2020. So every restaurant in the United States will be modernized by the end of next year,” Cory Hall said.
Brothers Greg and Cory Hall are third-generation McDonald’s owners and have co-owned the Broken Bow franchise for about one year. Their grandfather Howard Hall opened the family’s first franchise in Norfolk in 1974 and their father Dennis and Uncle Kent continued the tradition in 1976 with a Columbus location, according to an article published by the Columbus Telegram. Greg and Cory now own 13 McDonald’s locations.
“It’s a long history, my grandpa started it in Norfolk, Nebraska over 40 years ago,” Cory Hall said.
The home of the Happy Meal also features self-order kiosks in which customers can order from and then have their food delivered to their table. During the grand opening and throughout this week, 20% of kiosk orders will be donated to the Broken Bow TeamMates mentoring program. Director of Operations Steve Wenzl said with the new kiosks, labor numbers will actually be up due to the addition of food runners and greeters to enhance the guest experience. A prize wheel and opportunities to enter drawings are also available all week.
Longtime employee Alice Pirnie has worked at the Broken Bow McDonald’s since it opened 25 years ago and often walks to work twice a week for her shift if the weather is nice. Pirnie is 90 years old.
“Well, it’s very nice. It’s very nice and open and we’ll get used to this kiosk soon so things will be good. I just enjoy seeing people and getting to visit with them. I enjoy my work, I enjoy working with my coworkers,” Pirnie said.
Store Manager Lori Teichmeier said she loves the remodel. Steve Wenzl and Area Supervisor Bob Weides treated Mc-ribbon cutting guests to an afternoon snack on Monday and invite the community to visit the restaurant and check out the Ronald McDonald renovation.